Ordering, Shipping & Guarantee
How to Place an Order
Placing an order with Homeprodux is easy. We will explain everything you need to know on this page.
You may place an order on-line using the convenient "Add to Cart" or "View Cart" buttons found on every product page, which will take you to our payment processor, PayPal. (PayPal is a well-respected name in on-line payment, and you can trust their security measures.) We can also process orders by phone (at: 1-512-244-7776), and accept checks and money orders by mail (see Contact for address).
We can accept credit card payments from Visa, MasterCard, Discover, and American Express — either by phone (1-512-244-7776) or through our online payment processor, PayPal. Payment is also accepted by cashier check, money order, and personal check. Mail orders will be processed only after the check or money order has been received by us, and has cleared the bank. (This is typically 15 days for personal checks.) You should take this into account when considering shipping time and expected delivery date. Make your checks payable to M.J. Chanson (see Contact for address).
We make every attempt to maintain accurate and current prices on our website, however prices are subject to change without notice.
Please note that Homeprodux ships to only the United States and Canada. All items are shipped via USPS, FedEx, or UPS. Shipping charges are listed along with the price of each item on product pages. Shipping prices only apply to locations in the United States. (Please note that a 8.25% sales tax is added to the cost of orders placed by Texas residents.)
Orders over $50.00 receive free shipping in the USA.
Shipments to Canada
Shipments made to Canada incur a $20 Canadian shipping surcharge. Please note that no shipments will be made to a Canadian address unless the Canadian shipping surcharge has been added to the shopping cart. The Canadian shipping surcharge can be added to your shopping cart via this PayPal button:
|Canadian shipping surcharge $20
Your complete satisfaction is our goal, and you can make your purchase from us with confidence. All products have a guarantee of satisfaction — if you are not pleased 100% simply return the item within 30 days of purchase for a full refund. Some products may have more specific and longer guarantees. (Please review specific guarantees on the individual product pages.)
We want you to buy with confidence, and make this offer: If you see a lower nationally advertised price for this same high-quality product, call (512-244-7776) or email and tell us who and where, and we'll try our very best to match or beat their price.
Note: This guarantee applies to household use only. No guarantee for commercial use is implied or offered.
Via PayPal we can accept credit card payments from VISA
, and American Express
Click on the PayPal logo for detailed information about the PayPal payment process
(Credit card orders may also be accepted over the phone.)